Shipping policy

Orders are generally shipped within 24-48 hours of placement (Monday to Friday, excluding major holidays), pending availability of stock. Order tracking is automatically sent to the customer's email address upon shipment. All orders ship from our warehouse in Phoenix, Arizona, USA.

United States (including US territories and APO addresses): shipped by USPS at a flat rate of $6.95 USD, and free on orders of $75 USD or more. Delivery within the US is normally 2-7 days. There are no duties or taxes due on delivery.

Canada: shipped by DHL Express for $22 CAD, and free on orders of $150 CAD or more. No duties, taxes or fees are due at the door.

The UK, Ireland, much of Europe (including France, Germany, Italy, Spain, the Netherlands, the Nordic countries, Switzerland and Poland), Australia, New Zealand, Mexico, Central America and the Caribbean: flat rate of $30 USD, and free on orders of $150 USD or more.

Other countries: flat rate of $30 USD for most countries; some countries have their own rate (for example India $35 USD, and the United Arab Emirates and Bosnia & Herzegovina $60 USD). The exact rate is shown at checkout. International delivery usually takes 10-14 business days to major centres, and up to 21 days for remote areas.

Outside the USA and Canada, any import duties, taxes or brokerage fees charged by your country are the customer's responsibility. If you refuse a parcel once it has arrived in your country, the shipping fee will not be refunded and a 10% restocking fee plus possible return shipping costs will apply.

Subscription deliveries may use different shipping rates, which are shown at checkout. Deliveries may be delayed by carrier or customs events outside our control.