Frequently Asked Questions about Scars

Frequently Asked Questions about ZENMED®'s Answer to Scars & Hyperigmentation - The ZENMED® Scars & Hyperigmentation Treatment Kit

What is the scar treatment kit?

The scar treatment kit consists of two components: the skin eraser and the microdermabrasion complex.  Each portion of the system works on it’s own to help improve the appearance of your skin.  Together, the two components can dramatically transform your skin from dull and scarred to radiant and glowing.

How do the two products work?

The Skin Eraser

This product is a cream-base topical application.  You apply the product to the area that you would like to treat in a thin layer once or twice a day.  Most people see results in 3-5 weeks with consistent use.

The skin eraser’s powerful naturally-based ingredients absorb into your damaged skin and rebuild the tissue from the inside out.  The results are glowing, healthy skin minus scars, melasma or discoloration.

Microdermabrasion Complex

This product is a topical application that acts as an exfoliator.  You apply this product to clean skin in a circular motion using the fingertips.  Rub for a count of ten then rinse off with cool water.  It is not recommended that you use this product on open sores such as active acne or on broken skin.  ZENMED recommends using a sunscreen of SPF 30 or higher after use.

The microdermabrasion complex contains the latest in exfoliation technology using tiny micro-spheres to gently rub away the top layer of the skin.  This powerful scrub will leave your skin feeling clean and shiny and will also allow the Skin Eraser to penetrate more deeply.  It is especially recommended to people with deep or old scars that need extra care to remove but works equally as well on new scars or acne scars.

Both products can be used on any skin type or shade.  So no matter what kind of skin you have, you can rely on these products to give you back the glow you crave.

What if the products do not work?

All of our products come with a 60-day money back guarantee.  There is no risk to try these innovative products that can clear up your skin and renew your confidence.

I have scars on my arms and on my face from acne.  Can I still use the products?

Yes, the scar kit can handle any scar, no matter where it appears on your body.  Just follow the simple steps; first applying the microdermabrasion complex then the skin eraser and you will have beautiful skin before you know it!

I have melasma; do I need both products?

For melasma, all you need is the skin eraser.  Simply apply to the affected area(s) once or twice a day for beautiful results in 3-5 weeks.

How long do the treatments last?

That depends on how big your treatment area is - If you are treating a couple of spots on your face, the kit could last up to 8 weeks.  If you are treating a large area on your arm or leg, the kit may only last 3-5 weeks.  You should see some results regardless of how large the treatment area is before you run out of product.

Do I need to use this product forever?

Many people find that after they have completed the treatment cycle their scarring has gone away.  This is dependant on what kind of scarring you are treating so it’s a good idea to plan ahead.  Use a maintenance dose: applying the products once or twice a week until you are completely satisfied with the results you see.

How much does shipping cost?
We offer numerous choices for shipping and often run promotions for free shipping on our homepage. If you are located in the USA or any of its territories (includes APO's), you are offered flat rate shipping of $6.95. We also offer overnight shipping in the USA for $35 (rules apply). Some systems of products include free shipping, including the Derma Cleanse System. Delivery is expected anywhere between 4-7 business days. We offer tracking on all of our USPS parcels. For Canada we offer $6.95 flat rate shipping. There are no duties or taxes due on delivery. Internationally we offer flat rate shipping of $15 USD (or equivalent in your currency). Delivery is expected anywhere between 10-14 business days to major centers, sometimes up to 21 days for more remote areas. We also offer $35 Fedex International Delivery for some areas, delivery is expected within 3-5 business days. Internationally (outside of the the USA and Canada) we are not responsible for taxes or duties due to your respective country.
What if I want overnight shipping in the USA?
We offer FedEx overnight shipping within the USA for $35.00 with full tracking, providing:
  1. Orders must be placed before 6am Pacific time for next-day delivery.
  2. Orders placed after 6am on Fridays will not be shipped until Monday. If Monday is a holiday, the shipment will not occur until the next business day.
  3. You must provide a physical address for delivery. No PO boxes.
  4. We cannot be responsible for any delays resulting from delay of delivery or other carrier issues.
What is the shipping the Canada?
We offer $6.95 flat rate shipping to Canada via USPS. Delivery should be expected within 5-10 business days to major centers. We keep the process as streamlined as possible. All orders are duty-free and tax will not be due at delivery.
When will my order be processed?
All orders are processed and shipped within 24-48 hours of purchase. If a holiday falls within the order time, shipping times may be delayed but will process the following business day.
For orders shipped to Canada, do I have to pay any additional fees?
No, you will pay GST at purchase time and there will not be duties or brokerage due at delivery.

Need Help? Call 1-877-647-4242
Order via fax or mail
ZENMED® Skin Eraser Kit - Original
Treat post-Acne discoloration, bumpiness and uneven tone with an intensive, 2-step dermabrasion and peel therapy system.
In Stock
Ships in 1-3 business days
$69.98 $59.99
Order Now
Top of the Page Back     Next
24/7 Customer Service | Security Information | Privacy Policy | Guarantee
Copyright © 2012 ZENMED®. All rights reserved.
Live Chat