We offer numerous choices for shipping and often run promotions for free shipping on our homepage. If you are located in the USA or any of its territories (includes APO's), you are offered flat rate shipping of $6.95. We also offer overnight shipping in the USA for $35 (rules apply). Some systems of products include free shipping, including the Derma Cleanse System. Delivery is expected anywhere between 4-7 business days. We offer tracking on all of our USPS parcels. For Canada we offer $6.95 flat rate shipping. There are no duties or taxes due on delivery. Internationally we offer flat rate shipping of $15 USD (or equivalent in your currency). Delivery is expected anywhere between 10-14 business days to major centers, sometimes up to 21 days for more remote areas. We also offer $35 Fedex International Delivery for some areas, delivery is expected within 3-5 business days. Internationally (outside of the the USA and Canada) we are not responsible for taxes or duties due to your respective country.

We offer FedEx overnight shipping within the USA for $35.00 with full tracking, providing:

1. Orders must be placed before 6am Pacific time for next-day delivery.
Orders placed after 6am on Fridays will not be shipped until Monday. If Monday is a holiday, the shipment will not occur until the next business day.
2. You must provide a physical address for delivery. No PO boxes.
3. We cannot be responsible for any delays resulting from delay of delivery or other carrier issues.

We offer $6.95 flat rate shipping to Canada via USPS. Delivery should be expected within 5-10 business days to major centers. We keep the process as streamlined as possible. All orders are duty-free and tax will not be due at delivery.

All orders are processed and shipped within 24-48 hours of purchase. If a holiday falls within the order time, shipping times may be delayed but will process the following business day.

No, you will pay GST at purchase time and there will not be duties or brokerage due at delivery.

Is it vascular, fungal, bacterial, or just plain old genetics? The vast majority of sufferers already know their triggers and but they really just don't want to be suffering from it and want to prevent it from getting worse. This response is about the possible triggers that most people know about, and perhaps a few you didn't know about. These come from actual customers of ZENMED.

1. Alcohol - perhaps an allergy or change in vascular pressure in the body
2. Weather conditions, like wind blowing against the face
3. Sun exposure
4. Temperature changes, like walking into a hot room
5. Older age
6. Emotional changes
7. Caffeine
8. Spicy, hot foods
9. Detergents or perfumes

In can possibly be concluded that Rosacea is an inflammatory skin condition whereby the redness is usually a reaction to something. So what can we do to keep inflammation at bay? One way is to avoid your triggers altogether. Do no ingest anything that causes your skin to react. Cover your face in the cold and the sun. Use a sunscreen and a hat if in the sun. Try a natural, anti-inflammatory diet as recommended by a naturopath. Another way is to supplement a healthy diet with the ZENMED Skin Support Supplement. This is an excellent source of naturally-known anti-inflammatories, like Bromelain. It is also antioxidant rich to help support the body's natural immune function, the key to keeping inflammation low.

Skincare becomes increasingly important with Rosacea sufferers. Skin must be handled very delicately, so no use of scrubs or hot water when cleansing the face. Use only gentle, non-scented, non-colored, cream based cleansers like the Gentle Cleansing Cream by ZENMED. As we age, this condition does not seem to get any better with time, it often spreads from the cheeks to the nose and eyes if left untreated or treated carelessly. So the key is to treat the skin quickly after an inflammatory response so the less chance we have of long term damage. Our Support Serum is fortified with Magnesium Ascorbyl Phosphate (high grade Vitamin C), as the benefits of Vitamin C are long understood in the skincare community. This helps fortify the skin tissues and increase collagen production, in a way toughening the skin.

This system is a regime of skincare products created for sensitive inflamed skin. Using gentle skincare products will help in making your skin less reactive and prone to redness and breakouts.

Acne Rosacea is often the scientific name given to Rosacea conditions. As some people only experience the redness and ruddiness accustomed to this condition, many others experience pustules and pimples. You can try something like our Derma Cleanse Acne Gel which has natural antibacterial agents to it as well as acne-fighting medication, all without causing further irritation. If you suffer from a more oily acne-like condition, we offer 2 types of our system: one for oily skin and one for dry. Try the oily skin formulation and see if it makes a difference in the acne. The Support Serum also has a gently, natural antibacterial property to it.

One comes with a gentle cream based cleanser for people that suffer from more dry, combination skin. Ideal for customers who also suffer from flakiness. This formulation does not clog pores but it meant for people that have sensitivities to cleansers (ie. Get redness right after cleansing or stinging). The oily skin formulation is ideal for people that have more normal to oily skin as it helps balance oil levels without overdrying.

We recommend the dry skin system to most everyone unless you do suffer from pimples or pustules.

We always recommend the use of mineral makeup whenever possible. It is naturally based, fairly non-reactive, and usually provides a natural SPF factor.

We highly recommend the use of moisturizer after using the Support Serum. It will help punctuate your skin with nutrients and allow for better absorption.

There are many theories about this, but the main ones are hormonal fluctuations, acne-causing bacteria, (in some cases) poor hygiene, and a genetic predisposition.

In 2 ways. First of all, our Derma Cleanse Dietary Supplement is a naturally-based detoxification supplement. The external treatments help calm the skin, heal existing pustules, and promote healthy cell turnover. The wash helps maintain a healthy pH on the surface of the skin while the acne gel is medicated to help heal and prevent future acne from occurring.

Yes, the Derma Cleanse System is created to help with all types of acne, from the most mild to cystic acne. This system is created mainly for persistent acne, the kind that feels like it is unmanageable or unpredictable.

The first step is prevention. All acne should be treated no matter what. Letting pustules infect and continue swelling only causes more damage on the skin and it’s elasticity. The ZENMED Derma Cleanse Acne Gel is packed with beta hydroxy acid which is great for healthy cell turnover and minimizing scars and damaged skin. And also, do not pick or pop pimples not matter what. Any forceful breaking of the skin will cause unnecessary damage.

No, unless approved by a physician. All prescribed medications should be used as directed, and no medication should be discontinued without your doctor’s ok.

There is no evidence of this supplement interfering with birth control pills.

Please talk to your physician before mixing any medications with any supplements.

Mineral based, absolutely oil-free. Some people find that silicone-based products fare better with an acne condition. This is a “try and see” department.

We advise using a light, oil-free moisturizer (like ZENMED Oil-Free Moisturizer with SPF 30 or Sebum Regulating Moisturizer), but only in the areas you need it.

Blackheads and whiteheads need exfoliation before they grow to full size pimples. ZENMED Dermacleanse Acne Gel is an effective exfoliating agent that not only helps gently peel the skin, but also helps heal whiteheads and prevent them from growing. AHA/BHA Complex is also an excellent product for promoting healthy cell turnover

No product will reduce oily skin, it will only help balance the oils that are currently overproducing. Overproduction of oils often occurs when too-strong of products are used hence stripping the oils and causing the body to produce more. ZENMED washes and gels help adjust the ph of the oils to make them not so friendly for acne-causing bacteria.

One multivitamin a day should not have any effect on our product.

We recommend that you speak with your healthcare provider.

Absolutely. The essential oils that are carried throughout our products have specific antibacterial and anti-inflammatory traits. They are not "oils" per se, they are effective, all-natural skin care solutions that have been used for hundreds of years for misbehaving skin.

Herbal supplements of any kind have not been known to cause resistance. Herbs are food. They are active foods that can help balance the body and get it back to normal. Sometimes our foods are not giving us the right enzymes or actives that we require. Dietary supplements, which is what Derma Cleanse is, is not a drug.

Exfoliation with a potent, beta hydroxy mixture like the ZENMED Derma Cleanse Acne Gel and AHA/ BHA Complex is an effective way to minimize the appearance of large pores.

Cigarettes have nicotine which is a stimulant. Skin going through any sort of inflammatory response needs to be calmed. Smoking will not be doing any favours for your body or your skin.

Foods high on the glycemic index, like white bread and rice. Grab a free chart off of the internet and compare your favourites to the chart and see if it makes a difference.

Alcohol is sugar and high on the glycemic index. So it should be avoided altogether when you have acne. Do not drink while on the caps as it may cause stomach distress.

Please talk to your healthcare provider.

Probably the same reasons anyone gets acne anywhere on their body. Most common reasons are not enough exfoliation, synthetic clothes and bedsheets, bath oils, excessive sweating.

2 ways. The body wash helps exfoliate the body with medication and bacteria fighting agent. The medicated mask helps suck out excess oils and calm down the acne that you already have.

Absolutely.

This is when the skin undergoes some sort of trauma and overproduces melanin, or pigment, and deposits it on the surface of the skin. This may manifest itself as a freckle or a spot.

The ZENMED Skin Eraser Kit will help lighten up dark spots and scars. Exfoliation mixed with a chemical peel will help your complexion get back to normal.

For the last decade, the chemical peel has been the go-to treatment for hyperpigmentation, fine lines, rough texture, dull-looking skin, and breakouts in most esthetician and medical skin spas.

It is a very simple process. A chemical solution causes a reaction on the skin to cause dead skin cells to peel off. There are synthetic and natural agents that can cause this effect. ZENMED only uses naturally-based glycolic acid, salicylic, lactic, and vitamin C to achieve peeling results. These acids belong to the alpha and beta hydroxy acid groups. In recent years, beta hydroxy acids (salicylic) have been discovered to penetrate deeper into the pores than some acids and hence have a better effect on acne and inflammation on the skin (redness).

The visible results of a peel treatment are usually dramatic. But patience is key as it normally takes multiple sessions to see the full results. The only time we hear "I didn't see any improvement" is when someone has used the Skin Eraser Kit inconsistently and given up. Give it some time and keep moisturizing. The reason we recommend the peptide-enriched AVT Cream is because it is neutral and soothing, it will seal the skin and help it regenerate quicker than letting skin dry out.

Skin will look rejuvenated, more plump, feel smoother, fine lines will look more "filled in". Ridding the skin of the layer of dead skin cells on the surface is what gives skin the "youthful glow" everyone talks about.

This is a quick and painless way to speed up cell turnover on the surface of the skin to cause new skin cells to form quicker than they would naturally. This causes instant visible improvement to dry skin, discoloration, and rough texture.

Smooth granules are concentrated into a creamy base. When applied in a circular motion, this gives a manual "buff", gently lifting away dead skin cells. Removing this "dead layer" then helps with circulation and allows for better absorption of active ingredients applied directly afterwards. Penetration occurs better and the skin will be smoother and far better nourished.

After a series of at-home treatments, there is a marked improvement in hyperpigmentation, sun-damage spots, dryness, fine lines, wrinkles, and acne scars.

A microdermabrasion is an ideal treatment to partner with a glycolic treatment or a deep moisturizing with peptides. This will cause a visible improvement in aging skin and acne scars. Skin will circulate better and this will help with minor breakouts and clogged pores. Skin will be clearer and have a more even tone.